Frequent Asked Questions (FAQ) answers most of the common queries that we receive about our products and services. Much of the mail we receive falls into certain categories, and this FAQ addresses the most common of these.
A. PRODUCT SELECTION
If the tyre is severely damaged and it is not possible to obtain the size from the tyre, locate the vehicle or machine data plate which will list the tyre size installed by the manufacturer. Lastly, if you still have difficulty, contact your dealer or representative.
This will depend greatly on your driving style and personal preference. Taurex Tyre provides a brief write up on each tyre on the website. The general guideline for choosing of tyre patterns are:
Directional design: For wet performance
Good water dispersal
Good wet weather stability
Higher tyre noise (for designs with wide grooves)
Front to rear rotaion only
Symmetrical design: For comfort (quieter ride)
Usually designed for quieter ride and comfort
For the everyday driver
No. Tyre installation require specialized equipment, tools and training. Installation should be done by a qualified tyre technician.
Yes, you can. However, we do not recommend differing tyre design to be mixed on the same axle, especially for family car or suv, which tyres should always be changed in pairs, to prevent uneven wear or imbalance of tyres. And it is another case if for specialty equipment.
B. TECHNICAL INFORMATION
- 1. Tyre brand name
- 2. Pattern or model code
- 3. Tyre size
- 4. Service description (Load index & Speed symbol)
- 5. ECE or EEC type approval number**
- 6. ECE noise approval
- 7. North American recall code
- 8. Date of manufacture code
- 9. UTQG quality rating
- 10. Maximum permitted load (USA)
- 11. Maximum permitted inflation pressure (USA)
- 12. Denotes tubeless construction
- 13. Safety warning
- 14. Direction of rotation (Directional or Composite tyres)
- 15. Rim fitment instruction (Asymmetrical or Composite tyres)
- 16. Denotes extra load tyre construction
- 16a. Denotes reinforced tyre construction
- 17. Position of tread wear indicators.
- **(C & U regulations stipulate all tyres used in the UK must carry an E number)
|S||180 km/h ( 112 mph )|
|T||190 km/h ( 118 mph )|
|U||200 km/h ( 124 mph )|
|H||210 km/h ( 130 mph )|
|V||240 km/h ( 149 mph )|
|*W||270 km/h ( 168 mph )|
|*Y||300 km/h ( 186 mph )|
If you did not find what you need on the <<Products>> section of our website, you can easily find more information by accessing it from Truck and Bus tyres, Car Suv Van tyres, Racing Sport tyres, Specialty Equipment tyres, Taurex Mobility Lifestyle. You will find all technical specifications and detailed explanation on the features and benefits of all our products.
All our ranges of products are produced and approved by following a series of 16 intensive internal audits of the factory’s production and quality control processes. Please review more about our production process.
If you have issues with one of our tyres, you can contact your local dealer who will look into your matter with our sales representatives. You can easily find a local dealer by clicking on the « Find a Dealer » tab. If there is no Dealer available in your region, please contact us with firstname.lastname@example.org
A. BASIC INFORMATION
We have a team in excess of 10.
We are based in China. We are working with one of top 10 manufacturers based in China and production base in the Southeast Asia.
Our manufacturing facility has production in excess of total 1,500 million tyres which cover all ranges of products, and also it can be increased with market demand.
We enforce strict quality standards in our production facility. The tyre carcass has a very established technology, the tread surface has a fixed formula.
A. TERMS AND CONDITIONS
We accept order of any volume. Generally is 20ft container.
We deal with USD only.
Our usual payment terms are telegraphic transfer(TT), LC and open account. Please advise if you require other payment methods.
It depends on if you need it and you should take the delivery cost.
We are sure that our products have gone through intensive testing and launched with successful results. For passenger car tyre, a fee of US$400 will be collected for 4 pieces of tyres respectively. We agree to testing of 4 tyres upon your first order of 20 or 40 footer. Upon your first order, we will return your deposit for these testing tyres.
We have invested significantly in the production of our brand and would appreciate your marketing to your targeted audience.
A. DELIVERY TERMS
Your forwarder cannot release the container or surrender B/L unless instructed by us.
We allow a 10% buffer for the order quantity and need 10% packing variance of your order quantity.
We provide B/L, commercial invoice, packing list, certificate of origin. If you require further documentation, please advise.
A. SELL PROTECTION
Please advise us the ordering volume.
We can issue a certificate of acknowledgement if required.
We appoint dealership against our expected volume, if you can fulfill our requirement, we see no reason to appoint other dealers.
We will go through a strict dealer selection process and support our dealers in their growth.
We will provide support of X% of your annual sales revenue. We will provide a rebate accordingly
All marketing materials will be prepared beforehand and all publicity materials will be provided depending on your order. Please advise if you require more.
A. QUALITY GUARANTEE
- Tyres are damaged by road hazards, fire, accidents, corrosion, or other Acts of God.
- Tyres are of normal wear and tear.
- Tyres were misuse, for example, via kerbing, running over foreign objects and potholes.
- Tyres damaged from improper fitting, improper inflation pressure, faulty rims, negligence, alteration or repairs.
- Warranty cease at 1.6mm of remaining tread depth.
- Use in motor racing or exceptional use.
We have strict policy on the physical conditions. If you have any issue, we will handle it case by case basis