Frequent Asked Questions (FAQ) answers most of the common queries that we receive about our products and services. Much of the mail we receive fall into certain categories, and this FAQ addresses the most common of these.
Product
A. PRODUCT SELECTION
B. TECHNICAL INFORMATION

- 1. Tyre brand name
- 2. Pattern or model code
- 3. Tyre size
- 4. Service description (Load index & Speed symbol)
- 5. ECE or EEC type approval number**
- 6. ECE noise approval
- 7. North American recall code
- 8. Date of manufacture code
- 9. UTQG quality rating
- 10. Maximum permitted load (USA)
- 11. Maximum permitted inflation pressure (USA)
- 12. Denotes tubeless construction
- 13. Safety warning
- 14. Direction of rotation (Directional or Composite tyres)
- 15. Rim fitment instruction (Asymmetrical or Composite tyres)
- 16. Denotes extra load tyre construction
- 16a. Denotes reinforced tyre construction
- 17. Position of tread wear indicators.
- **(C & U regulations stipulate all tyres used in the UK must carry an E number)
If you did not find what you need on the <<Products>> section of our website, you can easily find more information by accessing it. You will find all technical specifications and detailed explanations of the features and benefits of all our products.
Our company has state-of-the-art manufacturing facilities and strict policies on quality control and testing. please review more about our R&D Technology.
All our ranges of products are produced and approved by following a series of 16 intensive internal audits of the factory’s production and quality control processes. Please review more about our production process.
If you have issues with one of our tyres, you can contact your local dealer who will look into your matter with our sales representatives. You can easily find a local dealer by clicking on the « Find a Dealer » tab. If there is no Dealer available in your region, please contact us with info@taurextyre.com
Company
A. BASIC INFORMATION
We are based in China. We are one of the top manufacturers based in China and produce private brand products. Please review more pictures from our production process.
Please review more information from «Find a Dealer»
Order
A. TERMS AND CONDITIONS
We are sure that our products have gone through intensive testing and launched with successful results. For passenger car tyre, a fee of US$400 will be collected for 4 pieces of tyres respectively. We agree to testing of 4 tyres upon your first order of a 20 or 40ft container. Upon your first order, we will return your deposit for these testing tyres.
We do not provide wrapping for our products. Please advise if you require packaging. Packaging image is as attached in tab of warehouse.
If you are individual vehicle owner, you can find a local dealer by clicking on the tab of «Find a Dealer».
If you are an Original Equipment Manufacturer, a dealer or a distributor, please get in touch with us through the Contact form page.
Delivery
A. DELIVERY TERMS
We use the following forwarders such as MSC, China Shipping, CMA and Maersk. Please review more about Shipment Logistics.
Marketing
A. SELL PROTECTION
After-sale
A. QUALITY GUARANTEE
- Tyres are damaged by road hazards, fire, accidents, corrosion.
- Tyres are of normal wear and tear.
- Tyres were misuse, for example, via curbing, running over foreign objects and potholes.
- Tyres damaged from improper fitting, improper inflation pressure, faulty rims, negligence, alteration or repairs.
- Warranty ceases at 1.6mm of remaining tread depth.
- Use in motor racing or exceptional use.
We have an internal policy for defective tyres. Please review more about the process.